Use your screwdriver to create a small gap between the clips and the panel. Page 96 Recovering from a Safepoint The Recover section enables you to restore your data from a safepoint to a factory- fresh My Book Live or compatible Western Digital device. This isn’t necessary if you know where to apply pressure on the case. Page 97 6. 1. ; On your Windows, launch the WD Backup software and click the Add Backup Plan tab. Securely access your photos, music and files from anywhere. Using the Western Digital My Book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. US. Setting up and using WD Security and WD Drive Utilities. I have tried all my passwords i can remember but just cant get the right couldn't open: See More: how to unlock forgotten WD HDD smartware password. If prompted, select the language of choice from the available folders. How to open / shuck a WD My Book (New) without breaking the case. The Select your WD storage device or cloud service dialog shows all of the Method 1: Initialize WD hard drive in Disk Management. I did install the software back then. This version of the MyBook has no external screws and has to be opened similar to a b… How to Open a Western Digital MyBook USB Drive. Double-click the WD_Mac_Tools folder. The simplest and most widely effective fix for this issue is to simply add a Windows Credential for your WD My Cloud account to the credentials list on your Windows 10 computer. WD My Book external HDD Will not show up in Windows 10 I am trying to get a WD MY Book HDD connected to my PC running Windows 10. If you want to use WD SmartWare to retrieve files from WD Passport, you must back up files in advance. Locate the WD hard drive that going to be initialized and right-click it. Works everywhere else that I am not running Windows 10. If you have a Mac, you can get a Mac version to follow similar steps to recover your lost data from WD My Book external hard drive. With a My Book external hard drive, produced by Western Digital, you can store large amounts of digital data, including music, videos and photos. WD Backup not seeing my drive may be caused by various reasons. I have tried about half a dozen of the methods that I have read on other posts and forums and still am not able to recognize my drive on this PC. If all above methods don’t work, I suggest to contact WD for assistance, they may give some suggestions or … WD Backup does not see my drive. In addition, the system supports My Book, My Book, My Book for Mac, My Book Duo, My Passport, My Passport Ultra (WD Backup), My Passport Ultra Metal, My Passport for Mac, My Passport for Mac, and My Passport Air. We opened this hard drive for purposes of data recovery at our office and ultimately ended up replacing the board in order to get the data out, successfully. If the case looks drastically different and you are nervous about damaging your hard drive, don't be. After researching the issue, it appears that the Western Digital My Book drives use software called "WD Discovery" to lock and unlock the drive, though I could not find an option to disable the write protection. If not, WD Backup will not see the drive. If gaining permissions does not fix the issue, download EaseUS hard drive recovery software to retrieve and export data from inaccessible WD My Passport. My Book Drive Kit Components. Here you will find step-by-step instructions on how to open a Western Digital My Book Essential USB 3.0 1.5TB version of the external hard drive. Unfortunately, this wasn’t an obvious process and this excellent article by Scott Cramer didn’t apply to the newer version (1 TB drive) enclosure I have. This answer explains how to format a WD drive for use on Windows and macOS. ide hdds are on the way out wd hdds are filled with ide cheap drives, its a marketing ploy to sell a high end product usb drive with a cheap enclosure enabled ide. The following WD My Book data recovery guide is done with Recoverit Data Recovery for Windows. For information about optional accessories for WD products, visit: Figure 1. Double-click the My Book drive icon. Western Digital My Book is a sleek series of Western Digital (WD) external hard drives. My Book drive, with the WD Backup ... Open the WD Backup software: From the Installation complete dialog, click Back up files with WD Backup Click on the WD Backup desktop icon. While the MyBook Live's book-shaped chassis is nice, the clips preventing it from opening are not. Choose the WD My Book device to create a scheduled backup plan. 2. You can follow the instruction below: Step 1. The My Cloud series and the My Book Live Duo Network Attached Storage have a USB port on the back of these units. I had an extra SATA drive around, so I thought why not replace it? December 8, 2019 December 8, 2019 / Kai. This can be used to connect an external USB hard drive. i applaud their creativity.m a bit more suspicious about the quality of the internal drive . the desktop and a My Book icon appears. To create a backup on your WD drive using the Wd My Book Backup Software, follow these steps.. Connect your My Book drive to the Windows desktop using a standard USB cable. To do so, you need to: Right-click on the Start Menu to open the WinX Menu. ; Make sure that the screwdriver has a flathead. Hello, I backed up my desktop drives on a Western Digital Essential Book protected with PW, I had an issue on my desktop and recovered it, after that I am not able to reach my WD external Drive, as I can not enter the correct password (the PW has more character than … 5. 3. So here I am, I plug in and go to G drive and see a file called WD_Smartware, I do not see my stuff, it is just docs about the drive and junk I do not know what it is but its not pictues files. Double-click LifeAgent.dmg. Like many manufacturers, WD Passport has its own backup software called WD SmartWare. There are four inner clips in the back, 2 on each side of the chassis. Method 1: Add a Windows Credential for your WD My Cloud account . How To Open WD My Passport For Mac On Windows? Your options are to use a third party software solution that sits on your windows PC. Follow the steps below: 1. Open a Western Digital Elements Hard Drive Case: Step 3 – Open the Case. Since Western Digital uses a self-snapping cover to snap on the case, it is good to know where are these clips. Because WD My Passport for Mac has a Mac OS Extended (Journaled) file system (HFS+) written on it. This software would allow your PC to see, read and write to the drive. 1.Create a new user on My Book Live (for example: 007) 2.Create a new local account on Windows 10 (same username:007) 3.Set this account to administrator. : After a few months of loud clicking coming out of my Western Digital MyBook it finally died. Your Windows PC can’t see, or open the drive. This way applied to the situation that your WD hard drive shows as not initialized disk when you open Disk Management. Therefore, I removed the MY Book drive from its enclosure and installed it in my desktop second bay, replacing a WD 160 MB drive used for backup in the desktop computer. 4. I’ve noticed that brute force is used in most of the videos on Youtube which show how to shuck the hard drive of a WD My Book. My Book Duo two-bay storage unit, with WD Discovery ™, WD Backup ™, WD Drive Utilities ™, and WD Security ™ software installation files. WD SmartWare WD SmartWare is another great tool for recuperating access to your hard drive. ; Take your hard drive and look for the clips that are holding the center part together. Note: Please make sure that your WD My Book external hard drive can be recognized by your computer. My Cloud Web access. A backup made by WD SmartWare can be retrieved with a few simple steps. I did install the software back then. USB ™ 3.1 Gen-1 Type-C ™ to Type-C ™ Cable USB ™ 3.1 Gen-1 Type-C ™ to Type-A Cable Disk Replacement Tool AC to DC Power Adapter About Your WD Storage Device My Book Duo User Manual 1 As shown in Figure 1, your My Book drive kit includes the following: My Book drive, with the WD Backup, WD Drive Utilities ™, and WD Security ™ software USB 3.0 cable AC adapter Quick Install Guide . Open this software. Slowly work around the clips, while opening the back, otherwise you risk breaking these. ; Click the Next button and select the Automatic Backup Schedule … 2. It comes with all the software you need to help protect your data, including WD Backup and WD Security software and is compatible with Apple Time Machine. God bless you , i been tryin to extract the hdd from the wd enclosure for a week , i finally figured out what wd has been doing. Check if you have a screwdriver with you before proceeding to the process to find How to Open WD External Hard Drive. My Passport, My Book, & WD External USB Drive FAQ How to Partition and Format a WD Drive on Windows and macOS. Western Digital My Book – Opening the Case – Removing the Drive I recently needed to removed the drive from a Western Digital My Book External USB/eSATA drive enclosure. I also called WD, and they suggested returning the drive for an new one, but I wanted the data on the drive. Easy to Use — My Book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. 3 Open the Recovery section: 2. Click the Discover button to display a list of available devices on your network: 3. If you have the 1.5TB My Book with a similar looking case, you should be able to disassemble it using the same (or similar) technique that I use in this tutorial. MY BOOK USER MANUAL Checking Drive Status Hover the pointer over the WD Quick View icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked: Monitoring Icon Alerts The WD Quick View icon flashes to indicate drive status: IF the WD SmartWare icon flashes . If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. How do i unlock my WD passport, i forgot my password i set several years ago. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. Optional Accessories. 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